About
Through training that is relevant and education that is meaningful, we become highly valuable industry professionals providing exceptional service to our clients.

My Story
I have always had a lot of ideas and the desire build my own business from the ground up. My limiting beliefs and fear that it wouldn't work out, kept me in my comfort zone hiding behind my computer in various lending, corporate banking and credit assessment roles for almost 16 years. Don't get me wrong, the first chapter of my career was invaluable. The experience, knowledge, skills and connections I gained are what would make my next chapter so successful.
In early 2020, feeling frustrated and looking for change, I finally took a leap of faith. I started my own company, providing loan processing and parabroking services to mortgage brokers Australia wide. I recognised that there was a real demand for skilled parabrokers/analysts in the mortgage broking industry but a lack of suitably skilled candidates. Outsourcing was becoming an increasingly popular solution for loan processing, so I decided to come up with an outsource parabroking service. I never expected the service to be so well received.
Four years later, the demand for skilled parabrokers in the industry has increased. With a passion for learning and development and a desire to share my knowledge and skills with others, I created Pilot Financial Services Academy. And because I love to have a lot on the go, I am also an accredited mortgage broker operating my own finance and mortgage brokerage.

"Sarah is a fabulous trainer with years of experience in the assessment field! She is very approachable and helpful and I had a great experience doing this course."
- Marleen Marais

"Sarah was a knowledgeable, caring and responsive teacher who went above and beyond to ensure we were well equipped to transition straight into a parabroking job. "
- Cooper Hodda

"Training with Sarah is highly engaging due to her hands-on approach. What sets her apart is her ability to articulate complex concepts in an easy to understand manner."
- Rhema Batiyeg
Why I Do It
I'v always felt that the minimum qualification training required to work in the finance and mortgage broking industry fell short in preparing you for the complex scenario's and situations you actually face on the job.
Having the knowledge and skill set to understand, analyse and provide credit options to clients with complex needs and financial situations is key to being a valuable parabroker, analyst or highly sought after mortgage & finance broking industry professional. To acquire this skill set, we need exposure to these more complex scenarios, combined with easy to understand, engaging and practical training.
So, with years of credit assessment and mortgage & finance broking experience behind me, along with a passion for learning and development, I created an academy that provides up and coming industry super stars with relevant and meaningful training that will see them excel in their careers and provide better outcomes for their clients.

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